[RESPONSIVE]

Best Auto Repair, Mesa

CONTACT US
Google +Angies ListFacebookYelp

CODE OF ETHICS

Working Hours
  • Mon 7:30AM - 5:30PM
    Tue 7:30AM - 5:30PM
  • Wed 7:30AM - 5:30PM
    Thu 7:30AM - 5:30PM
  • Fri 7:30AM - 5:30PM
    Sat Family Time
  • Sun Family Time

CODE OF ETHICS

As a member of the TECH-NET Professional program we agree to:

Ethics

  • Recommend corrective and maintenance services and explain to the customer which of these is required now to correct existing problems and which are for preventive maintenance.

  • Offer customers a price estimate for work to be performed.

  • Obtain prior authorization for all work done, in writing or by other means satisfactory to the customer.

  • Make every effort to keep the customer informed about appointments and completion deadlines.

  • Furnish an itemized invoice for parts and services, priced fairly, which clearly identifies any used or remanufactured parts. Replaced parts may be inspected upon request.

  • Furnish or post copies of any warranties covering parts or service. Use quality Advance Auto Parts auto parts, guaranteed coast to coast.

  • Provide and honor Advance Auto Parts manufacturer warranties.

  • Exercise reasonable care for the customer's property while it is being serviced.

  • Make every effort to fix the customer's vehicle right the "first time".

  • Maintain a system for fair settlement of customer's complaints.

  • Cooperate with established consumer complaint mediation activities.

  • Uphold the high standards of the profession and seek to correct any or all abuses within the automotive industry.

What People Say About Us

  • , 07/03/2020

    New customer needing transmission service. Quickly schedulled us and fixed our problem at a more than fair cost. thanks, we will be back the next time we have a car problem.

  • Honest efficient and straight forward, they were willing to walk me through the work needed and answered all my questions.

  • reviewicon

    We have been going to Autovaun for years, they are outstanding. They are not a discount service center so do not expect to save money over a dealership, but they are truly honest, there have been many times where a dealer told me one thing, with multiple items needing to be replaced and at a huge expense and autovaun found and repaired the actual single broken part. We have never had an issue with any work done and all the repairs have lasted us.

  • reviewicon

    They filled my AC with freon and put in a dye that would let them know where the leak was. Since it was leaking I had them fix the ac. While there they noted my check engine light was on, explained to me it was most likely the catalytic converter and called the dealer finding out it was still under warranty. He told me to have them run a diagnostic. Sure enough, the catalytic converter needed to be replaced and everything was covered. I really appreciate Autovaun for going above and beyond to help me out like that.

  • reviewicon

    Quick in, low wait time, and quick out for headlight bulb replacements. Saved me over $100 instead of going to the stealership. I would definitely come here again .

  • reviewicon

    Care (oil change/maintenance) for our two vehicles. "Service with a smile." Over the past few years Autovaun has taken care of pop-up problems with our vehicles (Camry and Buick... older models) with fair prices, timely service and a family attitude that beckons us back...and we go. I trust these folks... and that's not an easy thing to do nowadays with car repair shops...whether it be at dealerships, franchises or independents.... YUP... highly recommended! Thanks Autovaun!!

Call us for service: 480-807-6555

ASE (Automotive Service Excellence)
TECH-NET
Enterprise
Interstate Batteries
Jasper
  • Car Care Aware